{"id":29122,"date":"2026-01-29T11:02:24","date_gmt":"2026-01-29T10:02:24","guid":{"rendered":"https:\/\/dynamics4business.nl\/?p=29122"},"modified":"2026-03-18T10:50:08","modified_gmt":"2026-03-18T09:50:08","slug":"how-we-use-ai-to-support-planning-processes-smarter","status":"publish","type":"post","link":"https:\/\/dynamics4business.nl\/en\/blogs\/hoe-wij-ai-inzetten-om-planningsprocessen-slimmer-te-ondersteunen\/","title":{"rendered":"How we use AI to support planning processes smarter"},"content":{"rendered":"<p class=\"wp-block-paragraph\">By Jerry Suiker, Power Platform Consultant, Dynamics4Business, Jan. 28, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Dynamics4Business, we are continuously investigating where AI and Copilot Agents can actually add value. Not as a loose experiment, but as practical support for existing processes. A recent example is the development of a Copilot Planning Agent, built to support a recurring planning process.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6ac996b4a7f25&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6ac996b4a7f25\" class=\"wp-block-image size-full wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"802\" height=\"483\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/dynamics4business.nl\/wp-content\/uploads\/2026\/01\/Copilot-Planning-Agent-1.jpg\" alt=\"\" class=\"wp-image-29213\" srcset=\"https:\/\/dynamics4business.nl\/wp-content\/uploads\/2026\/01\/Copilot-Planning-Agent-1.jpg 802w, https:\/\/dynamics4business.nl\/wp-content\/uploads\/2026\/01\/Copilot-Planning-Agent-1-300x181.jpg 300w, https:\/\/dynamics4business.nl\/wp-content\/uploads\/2026\/01\/Copilot-Planning-Agent-1-768x463.jpg 768w, https:\/\/dynamics4business.nl\/wp-content\/uploads\/2026\/01\/Copilot-Planning-Agent-1-18x12.jpg 18w\" sizes=\"(max-width: 802px) 100vw, 802px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-waarom-een-planningsagent\">Why a planning agent?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Planning processes are often repetitive and require coordination between multiple people, availabilities and ground rules. In practice, this takes time and is error-prone, especially when done manually. The question we asked ourselves was simple: could a Copilot Agent help support this process in a more consistent and efficient way?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-een-agent-die-ondersteunt-niet-overneemt\">An agent who supports, not takes over<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I developed a Copilot Planning Agent that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Works with predefined ground rules<\/li>\n\n\n\n<li>takes into account availability and preferences<\/li>\n\n\n\n<li>Supports planning<\/li>\n\n\n\n<li>Helps structure a recurring task<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The agent is set up as a tool, with humans always in control. Exactly how we prefer to deploy AI.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-wat-ik-leerde-tijdens-het-bouwen\">What I learned while building<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">During development, I ran into typical AI challenges: instructions being interpreted differently than intended, answers that kept repeating themselves, or suggestions that seemed logical but didn\u2019t yet fit the process in practice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These experiences provided valuable insights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the importance of clear and unambiguous instructions<\/li>\n\n\n\n<li>incorporating checks and validations<\/li>\n\n\n\n<li>testing different scenarios<\/li>\n\n\n\n<li>Thinking from process logic, not just technical perspective<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These are lessons I\u2019ll take with me into every next Copilot Agent I build.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-kennisdeling-en-doorontwikkeling\">Knowledge sharing and further development<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I shared the learnings from this use case during an internal team day. This way, we not only build solutions, but also collectively build knowledge about what works and what doesn't when developing AI agents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai-werkt-pas-als-het-past-bij-je-proces\">AI only works when it fits your process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This case shows that AI only becomes valuable when it connects to a concrete process. No separate experiments, but targeted applications that support where it makes sense. Wondering where AI can really make a difference within your organization? Take <a href=\"https:\/\/dynamics4business.nl\/en\/contact\/\">us,<\/a> Meet with us. We'd be happy to brainstorm with you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Door Jerry Suiker, Power Platform Consultant, Dynamics4Business, 28 januari 2026 Bij Dynamics4Business onderzoeken we continu waar AI en Copilot Agents daadwerkelijk waarde kunnen toevoegen. Niet als los experiment, maar als praktische ondersteuning van bestaande processen. Een recent voorbeeld is de ontwikkeling van een Copilot Planning Agent, gebouwd om een terugkerend planningsproces te ondersteunen. Waarom een [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":29212,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[142],"tags":[],"class_list":["post-29122","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI inzetten om planningsprocessen slimmer te ondersteunen - Dynamics4Business<\/title>\n<meta name=\"description\" content=\"Hoe wij AI inzetten om planningsprocessen slimmer te ondersteunen. Lees hoe wij Copilot inzetten voor ons planningsproces.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dynamics4business.nl\/en\/blogs\/how-we-use-ai-to-support-planning-processes-smarter\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/dynamics4business.nl\\\/blogs\\\/hoe-wij-ai-inzetten-om-planningsprocessen-slimmer-te-ondersteunen\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/dynamics4business.nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hoe wij AI inzetten om planningsprocessen slimmer te ondersteunen\"}]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Using AI to support planning processes smarter - Dynamics4Business","description":"How we are using AI to support planning processes smarter. Read how we are using Copilot for our planning process.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dynamics4business.nl\/en\/blogs\/how-we-use-ai-to-support-planning-processes-smarter\/","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/dynamics4business.nl\/blogs\/hoe-wij-ai-inzetten-om-planningsprocessen-slimmer-te-ondersteunen\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/dynamics4business.nl\/"},{"@type":"ListItem","position":2,"name":"Hoe wij AI inzetten om planningsprocessen slimmer te ondersteunen"}]}]}},"_links":{"self":[{"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/posts\/29122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/comments?post=29122"}],"version-history":[{"count":4,"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/posts\/29122\/revisions"}],"predecessor-version":[{"id":29683,"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/posts\/29122\/revisions\/29683"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/media\/29212"}],"wp:attachment":[{"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/media?parent=29122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/categories?post=29122"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dynamics4business.nl\/en\/wp-json\/wp\/v2\/tags?post=29122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}