Retrospective | From customer portal to customer value: future-proof e-commerce with Business Central
We look back on the joint webinar from NVision and Dynamics4Business Discover how powerful e-commerce solutions and Microsoft Dynamics 365 Business Central come together in one smart, integrated ecosystem.
Many organizations struggle with fragmented data, manual processes and webshops that are insufficiently connected to finance, logistics and service. The solution lies in a seamless integration between e-commerce and Business Central, where all processes come together in one central platform.
In this webinar, we'll show you how to get from Business Central full control get over your e-commerce and service processes, from order to invoice and from inventory to customer relationship.
What we covered:
- How to web shops and customer portals Seamlessly integrates with Business Central
- How to product information central Manages in Business Central, without a separate PIM solution
- How to create a complete self-service B2B customer portal realizes with customer-specific pricing, customer accounts and order history, among other things
- How real-time data Ensures better inventory management, faster order processing and higher customer satisfaction
- How to deal with Business Central and the Power Platform (Power Automate, Power Apps & Power BI) creates further automation and insight
This webinar was and is of interest to organizations looking to professionalize their B2B and/or B2C e-commerce and maximum customer value from Business Central.
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