Service Management

Service management that's simple, mobile and complete.

The work order is still in the van. Hours will be filled in later. And the invoice? That will follow ‘at some point.’ Sound familiar? Many service companies still work this way. But as a result, hours get lost, invoicing is delayed, and oversight is lacking. With SmartService, you work in one app. From work order to invoice. Everything is digital and directly linked to Microsoft Dynamics 365. And continuously developed based on real-world use.

What are the core functions?

Digital work orders, directly linked to Dynamics 365.

Time tracking with start/stop, travel time, and automatic rounding.

Work address, customer information, and inventory directly visible.

Capturing photos and signatures on-site.

Automatic summary of activities.

Offline work possible, synchronization happens automatically.

What are the core functions?

Digital work orders, directly linked to Dynamics 365.

Time tracking with start/stop, travel time, and automatic rounding.

Work address, customer information, and inventory directly visible.

Capturing photos and signatures on-site.

Automatic summary of activities.

Offline work possible, synchronization happens automatically.

Why Service Management?

Less hassle for mechanics.

No loose tools or paper. Just one app that works. And is continuously developed based on practice.

Faster invoicing.

Everything is ready. The invoice can be sent out immediately.

AI support in practice.

Technicians ask questions in the app and get immediate answers based on documentation.

Compliance & Security.

Inspection forms and checklists always part of the process.

Everything recorded immediately.

Hours, materials, and work are entered immediately. No hassle afterward.

Real-time insight.

Planning and coordination see what's happening. And intervene where necessary.

Fewer errors.

You enter data once. This prevents misunderstandings.

Summary

SmartService makes service processes simpler and more reliable. Technicians work faster. Planning has an overview. Administration continues to run.

Schedule a demo

Wondering what we can do for your business? Then fill out this form and we will contact you soon.

Ready to optimize your IT landscape ?

Wondering how your organization can move from fragmented tools to one powerful platform? Our team is happy to think along, no strings attached.

Rob Schins

Sales Manager

rob.schins@d4b.nl
+31 (0)6 42 23 30 72

Service Management