Service Management

Service management that's simple, mobile and complete.

Connect work orders, scheduling, hours, materials, and invoicing in one clear service process. From the initial service request to the final invoice, everyone works with the same up-to-date information. This makes service more efficient and helps you maintain control over costs and progress.

What are the core functions?

Digital work orders, directly linked to Dynamics 365.

Time tracking with start/stop, travel time, and automatic rounding.

Work address, customer information, and inventory directly visible.

Capturing photos and signatures on-site.

Automatic summary of activities.

Offline work possible, synchronization happens automatically.

What are the core functions?

Digital work orders, directly linked to Dynamics 365.

Time tracking with start/stop, travel time, and automatic rounding.

Work address, customer information, and inventory directly visible.

Capturing photos and signatures on-site.

Automatic summary of activities.

Offline work possible, synchronization happens automatically.

Why Service Management?

Less hassle for mechanics.

No loose tools or paper. Just one app that works. And is continuously developed based on practice.

Faster invoicing.

Everything is ready. The invoice can be sent out immediately.

AI support in practice.

Technicians ask questions in the app and get immediate answers based on documentation.

Compliance & Security.

Inspection forms and checklists always part of the process.

Everything recorded immediately.

Hours, materials, and work are entered immediately. No hassle afterward.

Real-time insight.

Planning and coordination see what's happening. And intervene where necessary.

Fewer errors.

You enter data once. This prevents misunderstandings.

Summary

SmartService makes service processes simpler and more reliable. Technicians work faster. Planning has an overview. Administration continues to run.

Would you like to calmly review all the possibilities? In our leaflet you will find the most important functions and benefits clearly listed together.

Download the SmartService leaflet →