Support
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Manage, improve, renew.
From managed services to upgrades and switching services, we keep your Dynamics environment in top shape all the time.
Support you can build on.
From personal help desk to full customer portal, we make sure your Dynamics environment keeps performing, without downtime.
Customer Portal
Submit tickets and track updates, 24/7 visibility through the customer portal.
Frequently asked questions.
How can I contact the support department?
You can reach our support department directly by phone or email. We like to keep it personal - so no complicated ticket procedures or queues.
Just call us during business hours or send a message through the customer portal; our consultants are ready to help you quickly.
What is covered by your Managed Services?
Our Managed Services are designed to keep your Business Central and Power Platform environments running smoothly - every day.
These include:
- Monitoring performance, security and integrations.
Updates, maintains and manages your environment. - Functional support for questions or adjustments.
- Advice on optimizations and new opportunities.
In short, we make sure your systems keep working as intended, so you can focus on your business.
Do you provide support outside office hours?
Yes, you can. For customers with extended service contracts, we also offer support outside regular business hours.
Together, we determine which availability best suits your organization, from standard support to 24/7 coverage.
This way you can be sure that someone is always available when really needed.
How does upgrading to the latest version of Business Central work?
We always start with a brief analysis of your current environment: what version you are using, whether there is customization, and what data and processes you want to keep.
Based on this, we create a clear plan for the upgrade, including planning, test environment and communication.
Then we perform the migration, test the operation together and ensure a smooth transition without disruption to your daily operations.
You can count on clear explanations, personal guidance and a transparent process from start to finish.
What is the benefit of the customer portal?
Through our customer portal, you always have insight into your pending calls, documentation and communication with our support department.
You can easily ask new questions, track progress and view updates.
The portal saves time, keeps everything organized and allows us to move faster together, with the same personal service you've come to expect from us.
Want to know more?
Wondering what we can do for your business? Then fill out this form and we will contact you soon.