Prominent had multiple separate applications for logistics, warehouse management, and service processing. The main pain points:
• The existing warehouse app was slow and not based on Microsoft technology.
• Maintenance and support were difficult because the original developer was no longer available.
• There was no uniform working method for the warehouse, logistics, and service departments, leading to inefficiency and user frustration.
The challenge was to transform this fragmented IT structure into a single integrated solution that is reliable, user-friendly, and scalable, and furthermore seamlessly aligns with the daily practices of the employees.